Payment reversals
Verify the payment, recipient, settlement state, and reversal path before moving funds.
Solution by workflow
Control payment actions against the intended transaction and state.
Payment actions depend on the exact transaction, its current state, the originating instruction, and who can change the outcome.
Illustrative use cases for payments & transaction actions workflows.
Explore a Pilot01Proposed actionPayment reversals
A
Axtor Control EngineScope · Intent · Evidence · Policy · Authority · Risk
01
Payment reversals
02
Transaction cancellation
03
Payment correction
ALLOWBLOCKCLARIFYAPPROVAL
Illustrative scenario
Follow one proposed action through the Axtor Control Engine.
This fictional example shows how a request, relevant context, and six control dimensions shape a runtime outcome. It is not a customer deployment or legal conclusion.
01Human request
“Cancel the payment I sent today.”
02Agent proposed action
Reverse the newest completed payment.
03Human context
- Customer instruction
- Account ownership
03Enterprise context
- Payment list
- Recipients
- Settlement states
03External context
- Network reversal constraints
04Axtor Control Engine
Six control dimensions
- Scope
- Payment unclear
- Intent
- Cancellation
- Evidence
- Several payments
- Policy
- State dependent
- Authority
- Customer verified
- Risk
- Irreversible reversal
Runtime outcomeCLARIFY
Newest does not establish which payment the customer intended to cancel.
Decision context
Context Axtor uses
Axtor uses only the relevant records and constraints supplied or retrieved through agreed integrations for the proposed action.
Human context
- Customer instruction
- Account ownership
Enterprise context
- Payment list
- Recipients
- Settlement states
External context
- Network reversal constraints
Same capability. Different runtime decision.
Context changes the control outcome.
The same tool or API can be available in each case. The action may still require a different runtime decision.
Payment state
Pending and settled payments have different boundaries.
Correction or reversal
A correction differs from a reversal.
Delegated account access
Delegated account access may not include cancellation authority.
Start with one action
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